Privacy Policy

In compliance with the legal regulations in force as of May 25, 2018 – European General Regulation on Data Protection (RGPD) – this Privacy Policy is established, which aims to inform you of the treatment received by your personal data, when browse or use the services included in our website, so that you can freely decide if you wish to contribute them for the purposes set out in this document.

Responsibility for your personal data

We inform you that the entity responsible for the personal data that we request is: COINGENIA, S.L. with address Paseo Reina Cristina 17. 3ºB. Madrid 28014 (Madrid. Spain) (hereinafter COINGENIA)
If you wish to contact us, you can do so at:

The following email address:
The following telephone number: +34 91 433 02 43

Purpose with which your personal data will be processed

Your personal data will be used for the following purposes:
Attend to your request.
In case you contract any of our products or services, we will use your personal data for the management and billing of them.
We will keep your contact information to inform you periodically about the products and services, our own or those of third parties that we understand may be of interest to you.
Know your tastes and preferences to improve the quality of our products and services.
Register your IP address used for browsing on our website and your consumption habits to manage our marketing actions.
We use cookies to improve and personalize the service offered, as well as facilitate navigation. If you want more information regarding cookies you can consult it: “Cookies Policy”

Commercial communications.

The contribution of your personal data in any of our registration forms implies your express acceptance so that we can send you our own or third party information that we understand may be of interest to you. The sending of this information is a substantial part of our business and, therefore, is associated with the contracting of any of our products or services.
However, we remind you that you can object at any time and free of charge to the sending of these communications by sending an email to the address indicated in the first point of this document.

Conservation of your personal data over time
Your personal data will be kept for the time strictly necessary to provide the service or product contracted. Once the service is finished, and / or the guarantee on the purchased products, we will keep your data for five years, which is the standard term for limitation of civil or commercial liabilities. However, you should be aware that these conservation periods could be extended by legal modifications or assessment of criminal liability. Once the responsibilities derived from the contract have been prescribed, we will proceed to the destruction of all your personal data.

We want to keep your contact data indefinitely to send you periodic information about products and / or services, our own or those of third parties, that we understand may be of interest to you. Therefore, if you do not wish to receive commercial information, own or from third parties, you can object by indicating it at the following address:

Data to be provided
All the personal data requested that are marked with an asterisk are essential to acquire or contract our products and / or services. If you do not provide any of these mandatory information we will not be able to assist you.

Assignment to third parties
No, your data is not transferred to third parties.

Your rights.
• You have the right to access your personal data.
• You have the right to request rectification or deletion.
• You can withdraw the consent granted at any time.
• You can request the limitation of the processing of your personal data.
• You have the right to object to the processing of your personal data.
• You have the right to the portability of your personal data.
To exercise any of these rights you must submit an application to the address of the person responsible for the file that is included in the first point of this privacy policy. If you want more information about your rights or how to enforce them, you can contact the Spanish Agency for Data Protection

We inform you that COINGENIA has installed cookies on its systems, with the sole purpose of improving and personalizing the service offered as well as facilitating navigation, cookies are only associated with an anonymous user and a computer, not allowing access to data of a character personal. Cookies are small text files stored by the browser on the hard drive of your computer. When you browse through our website, our server may recognize cookies

Quality of the data
The User guarantees that the Personal Data provided to COINGENIA are truthful and is responsible for communicating any changes in them. The User will be solely responsible for any damage or loss, direct or indirect, that could cause COINGENIA or any third party due to the completion of the forms with false, inaccurate, incomplete or outdated information. The User must not include personal data of third parties without their prior informed consent of the provisions of this privacy policy, being the only responsible for their introduction.

Your personal data is classified as confidential information, therefore, any treatment on this data will be carried out guaranteeing maximum secrecy against third parties and applying the necessary security measures to guarantee your security.
Security measures.
COINGENIA has adopted the necessary measures to avoid the alteration, loss, treatment or unauthorized access of personal data, taking into account at all times the state of the technology, the nature of the stored data and the risks to which they are exposed, whether they come from of the human action or the physical or natural environment, however, the User must be aware that Internet security measures are not impregnable.

Particular conditions.
Certain services provided by COINGENIA may contain specific conditions with specific provisions regarding the protection of personal data, therefore the particular conditions of each case are applicable. In all that is not regulated by the particular conditions, the general conditions contained in this privacy policy will be applicable.

Under aged.
Children and young people under 14 who need permission from parents or guardians to provide personal information on the COINGENIA website are warned.